Terms of Service

Effective Date: February 25, 2026

Welcome to Intrigue IT Solutions (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://intrigueit.com and all services provided by Intrigue IT Solutions.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.


1. Company Information

Intrigue IT Solutions
13151 Emily Road #260
Dallas, TX 75240, USA
Phone: 469-878-3479
Email: sales@intrigueit.com


2. Scope of Services

Intrigue IT Solutions provides, but is not limited to:

  • Managed IT Services

  • Website Design & Development

  • Web Application Development

  • Digital Marketing (SEO, PPC, Social Media Marketing)

  • CRM Implementation & Automation

  • Hosting & Cloud Solutions

  • Cybersecurity Services

  • Technical Consulting & Support

Specific services are governed by signed agreements, proposals, invoices, or Statements of Work (SOW).


3. Acceptance of Agreement

By using our website or services, you:

  • Confirm that you are at least 18 years old

  • Agree to comply with all applicable laws

  • Accept these Terms in full


4. Client Responsibilities

Clients agree to:

  • Provide accurate project requirements

  • Supply necessary access credentials and content

  • Respond to communication in a timely manner

  • Make payments as agreed

Project timelines may be affected by delays in client response or incomplete submissions.


5. HIPAA Compliance

Intrigue IT Solutions may provide services to healthcare providers or entities subject to the Health Insurance Portability and Accountability Act (HIPAA).

5.1 Client Responsibility

Clients are solely responsible for determining whether HIPAA applies to their business operations.

5.2 Business Associate Agreement (BAA)

If our services involve access to Protected Health Information (PHI), a signed Business Associate Agreement (BAA) is required before any PHI is shared.

If no BAA is executed, clients agree not to transmit PHI through our website, email, CRM, support systems, or other communication channels.

5.3 Third-Party Platforms

HIPAA compliance of third-party services (hosting providers, CRM systems, marketing tools, analytics platforms) depends on those vendors’ compliance policies.

Intrigue IT Solutions is not responsible for HIPAA compliance of third-party tools unless explicitly agreed in writing.

5.4 Security Safeguards

We implement reasonable administrative, technical, and physical safeguards. However, no system is 100% secure, and cybersecurity risks remain.


6. Payments & Billing

  • Services are billed per invoice or contract terms

  • Recurring services are billed monthly unless otherwise agreed

  • Late payments may result in service suspension

  • All payments are non-refundable once services have commenced unless agreed in writing

Failure to pay may result in suspension of hosting, website access, or marketing campaigns.


7. Intellectual Property

Unless otherwise agreed:

  • Upon full payment, final deliverables belong to the client

  • Proprietary tools, frameworks, code libraries, and internal systems remain the property of Intrigue IT Solutions

  • Unauthorized reproduction or resale of our work is prohibited

We reserve the right to display completed projects in our portfolio unless otherwise agreed in writing.


8. Website & Hosting Disclaimer

While we aim for maximum uptime and security:

We are not liable for:

  • Hosting provider outages

  • Server failures

  • Third-party software issues

  • Plugin conflicts

  • Cyberattacks

  • Force majeure events

Clients are responsible for maintaining backups unless backup services are included in their service plan.


9. Digital Marketing & SEO Disclaimer

Search engine rankings, advertising performance, and marketing outcomes depend on various external factors including:

  • Algorithm updates

  • Industry competition

  • Market demand

  • Platform policy changes

We do not guarantee specific rankings, traffic levels, or revenue outcomes.


10. Acceptable Use Policy

You agree not to:

  • Use services for unlawful activities

  • Transmit malware or malicious code

  • Attempt unauthorized access to systems

  • Interfere with network security

Violation may result in immediate termination of services.


11. Confidentiality

Both parties agree to maintain confidentiality of:

  • Login credentials

  • Business data

  • Technical configurations

  • Proprietary information

Confidentiality obligations survive termination of services.


12. Limitation of Liability

Intrigue IT Solutions shall not be liable for:

  • Indirect or consequential damages

  • Lost profits

  • Loss of data

  • Business interruption

Total liability is limited to the amount paid for the relevant service.


13. Indemnification

You agree to indemnify and hold Intrigue IT Solutions harmless from claims, damages, losses, or legal fees resulting from:

  • Your misuse of services

  • Violation of laws

  • Breach of these Terms


14. Termination of Services

We reserve the right to suspend or terminate services if:

  • Payment is overdue

  • Services are misused

  • Illegal activity is detected

  • Terms are violated

Upon termination, access to hosting, servers, CRM systems, or marketing platforms may be revoked.


15. Force Majeure

We are not liable for delays or failure to perform due to events beyond reasonable control including natural disasters, cyber incidents, government restrictions, or infrastructure failures.


16. Governing Law

These Terms are governed by the laws of the State of Texas, United States.

Any disputes shall be resolved in courts located in Dallas County, Texas.


17. Modifications to Terms

We reserve the right to update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of revised Terms.


18. Contact Information

Intrigue IT Solutions
13151 Emily Road #260
Dallas, TX 75240, USA
Phone: 469-878-3479
Email: sales@intrigueit.com