Privacy Policy

Effective Date: February 25, 2026

Intrigue IT Solutions (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://intrigueit.com or use our services.

By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.


1. Company Information

Intrigue IT Solutions
13151 Emily Road #260
Dallas, TX 75240, USA
Phone: 469-878-3479
Email: sales@intrigueit.com


2. Information We Collect

2.1 Personal Information

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Billing information

  • Project details

  • Communication records

This information may be collected through:

  • Website contact forms

  • CRM systems

  • Email communications

  • Phone calls

  • Service agreements


2.2 Technical & Usage Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referral source

  • Cookies and tracking data

This helps us improve website functionality and security.


3. How We Use Your Information

We use collected information to:

  • Provide IT, web, and marketing services

  • Communicate with clients

  • Process payments

  • Improve our website and services

  • Deliver reports and updates

  • Prevent fraud and unauthorized access

  • Comply with legal obligations


4. HIPAA Compliance

Intrigue IT Solutions may provide services to healthcare providers and other entities subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

4.1 Client Responsibility

Clients are responsible for determining whether their business operations are subject to HIPAA regulations.

4.2 Protected Health Information (PHI)

If our services require us to create, receive, maintain, or transmit Protected Health Information (PHI), we will do so only under a signed Business Associate Agreement (BAA).

If no BAA is executed:

  • Clients agree not to transmit PHI via website forms

  • Clients agree not to send PHI via email or CRM

  • Clients agree not to store PHI in any system not explicitly covered under a signed agreement

4.3 Security Safeguards

Where applicable, we implement reasonable administrative, technical, and physical safeguards designed to protect sensitive information, including:

  • Encrypted connections (SSL/TLS)

  • Firewall protections

  • Access controls

  • Secure cloud environments

  • Role-based permissions

However, no method of electronic storage or transmission is completely secure.

4.4 Third-Party Vendors

Some services may involve third-party vendors (hosting providers, CRM platforms, analytics services, marketing platforms).

HIPAA compliance of third-party systems depends on their own policies and availability of HIPAA-eligible services. We are not responsible for third-party HIPAA compliance unless expressly stated in writing and covered by agreement.


5. SMS & CRM Communication Policy

If you submit your phone number:

  • You consent to receive service-related SMS or calls

  • Message and data rates may apply

  • You may opt out at any time by replying “STOP”

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Information sharing to subcontractors for support services is permitted. All other use excludes text messaging opt-in data and consent.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Optimize marketing campaigns

You may disable cookies in your browser settings.


7. Information Sharing

We do not sell or rent personal information.

We may share limited information with:

  • Hosting providers

  • Payment processors

  • CRM systems

  • Email service providers

  • Technical subcontractors

These providers are required to maintain confidentiality.


8. Data Security

We implement industry-standard security measures; however, no system can guarantee absolute security.

Users are responsible for safeguarding their credentials and login information.


9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements


10. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your data

  • Request correction

  • Request deletion

  • Opt out of marketing communications

To exercise these rights, contact us at sales@intrigueit.com.


11. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children.


12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


13. Contact Us

Intrigue IT Solutions
13151 Emily Road #260
Dallas, TX 75240
Phone: 469-878-3479
Email: sales@intrigueit.com